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Basic
If a customer choose, normal delivery:
If a customer choose, normal delivery, than the shipment will be done by either Indian Post Registered parcel or by normal courier companies which take 6-10 days to deliver an Order.
If a customer chooses, fast delivery:
If a customer chooses, fast delivery, than the shipment will be done by either Speed post or by some good pvt. Courier companies. It will take 3-6 days to deliver a parcel
If a Customer is nearby from us:
If a Customer is nearby from us and ready to collect from our office (Saifai, Baghpat, Meerut, Delhi) than there will be no shipping charge. Parcel will be hand over from office within 5 days of order
How do I know my order has been confirmed?
An e-mail or SMS will be sent once you've successfully placed your order.
Return Policy
How do returns work?
Although we take full care, while sending any books to minimum the chances of mis-shipment. Below are our terms and conditions for refund Process:
If I request for a replacement, when will I get it?
Currently i will not get option for replacement for any book, In future we will gave the option for our customers.
Can items be returned after the time period mentioned in the seller's Returns Policy?
No, sellers will not be able to accept returns after the time period mentioned in the seller's Returns Policy.
I ordered a wrong Books. Can I return it?
The seller's return policies don't support the return of item(s) ordered wrongly.
Purchase
What are the delivery charges??
For all books listed as F-Assured a Rs 70 charge for delivery per item is applied if the order value is less than Rs 1000. While, orders of Rs 100 or above are delivered free.
What is the estimated delivery time?
Sellers generally procure and ship the items within the time specified on the book store page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the offering the product, Books availability and the destination to which you want the order shipped to and location of the Seller.
The delivery of my order is delayed. What should I do?
On the rare occasion that your order is delayed, please check your email or messages for updates and contact to our customer support number.
What can I write in product reviews?
The product review section is for you to share your opinion on the product & for other shoppers to have an informed buying decision.
Technical
Is credit card EMI payment option available?
you can't choose to pay in easy installments option or EMI.
I typed an incorrect card number by mistake. How do I correct it?
If you type an incorrect card number, name or card expiry date, you can delete the card number. You can then add the card again with the correct details. Otherwise in critical situation cancel the order and Reorder again.
What does 'Out of Stock' mean?
An item is marked as 'Out of stock'; you won't be able to buy it now.
How can I place an order?
To place an order, please follow these steps: